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Adding Past Profiles.

  • 8 October 2023
  • 2 replies
  • 64 views

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I have created a Newsletter flow and want to add past profiles that I imported from Mail Chimp.  When I click on add past profiles nothing happens.  I’ve removed all conditions but still nothing.

Any help would be great.

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Best answer by gmartu 9 October 2023, 18:04

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Userlevel 3
Badge +8

Hello @DemonCat ,

The flow is not based on a trigger, consequently you cannot back-populate.

Considering that you have already imported them, a possible solution could be the following:

To make the welcome stream I could recommend creating a specific flow for these contacts that has matching with a segment as a trigger.

Accordingly you create the segment that populates for example if the field: "Source" matches: "Mailchimp" or any other text.

You activate the flow, re-import the contacts with the field "Mailchimp" and since contacts match they will enter the flow.

It is not a conventional operation but I think it can work.

Userlevel 4
Badge +10

Ya I second @gmartu ‘s response, basically creating a Segment that includes just these imported contacts, and a Flow that is triggered when people join that segment. If you then need to backpopulate the flow, it will work just fine.

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