Hey Community / Klaviyo-Team,
during the sign-up process we were asking our customers for their DD and MM of their birth. We weren’t planning on collecting the year of the customer, but have changed our mind since, yet the issue still stands, and maybe others experience it too:
So, the following occurred, when only asking for DD and MM:
When someone signs up the DD and MM of birth are created properly as a property. Yet, the year of birth seems to be automatically set to 2016. Making all our customers (at least in the database) minors which technically limits our legal possibilities to conduct business with them without the expressed consent of the parents or legal guardians.
Does anyone else have the same issue?
Is this something that happens on Klaviyo-side or did I miss a button or option during the creation of the form?
If the automatic fill in of “2016” as birth year happens on Klaviyo side I’d suggest changing that, giving the customers at least the courtesy of adulthood ;)
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