All my Shopify clients are added to Klaviyo, even those that don’t accept Marketing e-mails
How can I disable this? :)
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+1
Hi
We have a number of marketplace customers which we are obviously unable to market to however this lifts the number of profiles to our account. Can this be submitted as a feature request where you can automatically disable customer groups / segments without requiring to put them into an email flow?
Userlevel 7
+57
If you want to remove those profiles, you can create a Segment of those that do not accept Marketing and delete them from Klaviyo. Although it’s not automatic, you can do this periodically.
Here’s instructions on how to do that:
However, I highly recommend you keep those profiles so you have a good set of 1st party data for use in the future!
Userlevel 7
+60
Hey
Just to expand on
Thank you for being a part of the Klaviyo Community!
+1
I wonder why a company that makes money by the profile doesn’t allow you to automatically delete profiles like every other email platform I’ve ever worked on
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