How to avoid fake new susbribers? Double opt-in enabled even

Question

Hello,My shopify store has the typical sign-up form, the form is linked with a Klaviyo newsletter list, and when new subscriber, Klaviyo sends a welcome mail with a discount coupon, up to here no rocket science.The double opt-in is enabled in Shopify's notifications,  however in Klaviyo's newsletter list don't.The problem is since some time ago there are bots subscribing and catching coupons, How is possible if the double opt-in is enable? Please, let me know if you had the same problem and how you fixed it.Many thanks in advance,Miguel

bluesnapper · Accepted Answer

Hi @mrosiqueIt looks like you’re saying you don’t have double opt-in enabled on your Klaviyo list only on Shopify?As Klaviyo is where your subscribers are being pushed from Shopify, double opt-in needs to be enabled on that Klaviyo list for it to work. That will reduce those unwanted submissions and keep your list cleaner.Hopethat helpsAndy

mrosique · Answer

Thank you @bluesnapperfor your help.Yes, that is, but if the double opt-in is enabled also on Klaviyo the client receive two confirmation emails: one from Shopify and another from Klaviyo.What to do?Thanks

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