Question

How to bulk re-subscribe manually supressed profiles (CSV available)

  • 14 February 2021
  • 1 reply
  • 117 views

Badge

I have mistakingly added a few profiles which shouldnt have been suppressed manually via a CSV, how do i undo this? I have added a new segment to identify these circa 7500 profiles however I am unable to find where I can upload this csv to “re-subscribe” these people.

I have emailed supportm and await response

Many thanks


1 reply

Userlevel 5
Badge +4

Hi there,

Unfortunately un-suppressing a list has to be completed on Klaviyo’s end by Support.

Best,

Caroline

Reply