How to segment customers who have purchased a specific product ID?

  • 20 January 2023
  • 2 replies

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Previously I would've done that by creating a segment as follows:

Placed order > where ProductID > equals 12345678

It seems the option for ProductID has been removed?


Best answer by Dov 23 January 2023, 15:38

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2 replies

Userlevel 7
Badge +61

Hi @milliecoletta,

Thanks for sharing this with us.

This will depend on your integration but typically you can use Ordered Product to capture the ProductID. Can you confirm which integration you’re using and if this resolves the issue?

Thanks for being a community member.

I have Prestashop integration and… under Ordered Product I just see options to select amounts of product ordered (less, more, greater than, equal...)


Any Idea?