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I need to 'UNSUPPRESS' a segment

  • 21 November 2023
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Hi, I errantly suppressed a large number of contacts / profiles that I now need to unsuppress / add back into my active list. How please?

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Best answer by Spark Bridge Digital LLC 21 November 2023, 00:51

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Hey there!

The best way would be to go to: 
https://www.klaviyo.com/people/suppressed

At the top right, you’ll see Export CSV. I’d then filter that CSV for everyone that was bulk suppressed that day/time. Then copy those emails into a new CSV that you then re-upload into your list you want them to be in. You’ll need to mark them as consent to be emailed in the last import step to get them back out of the manually suppression status. 

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