Hey @BROC 

Thank you so much for asking this really great question! Date-based logic for segments can be pretty tricky.

Unfortunately, we do not have a way to exclude by this specific definition. I looped in another colleague and the only workaround we see is targeting a specific timeframe using "between dates". 
 
The downside to this is you would need it to continuously update, so we don't believe this is going to work in your specific case.
 I understand this is disappointing, but  I would be more than happy to submit a Product Feedback proposal to our team!

Thank you for being part of the community!
 

Hi Stephen

Thanks for the workaround - I was thinking about that one but as you say it’s quite labour-intensive.

That’d would be great to submit the suggestion to your team.

Thanks for your response.

Sean

Hi @BROC Just chipping in here.

If I understand correctly, a customer purchases an item (course or service?) that has a start date which you captured as a date custom property. If their start date is within the next 5 days they get a sequence of emails. If their start date is more than 5 days away, they get a different sequence of emails.

If that’s correct, and the flow trigger is the same for each customer (purchased the item) then you could have just one flow with a conditional split ‘regular_days_start_date’ = ‘is in the next 5 days’. That will branch to the appropriate set of emails for each customer.

Or have I missed something fundamental about what you’re trying to achieve?

Regards

Andy