Hi @jimk 

Thank you for posting your question in the community! I am sorry to hear some of your segments have gone missing.

It’s likely that some of your segments have been marked as inactive if they haven’t been used in a while. As I understand it, Klaviyo systematically updates old segments to inactive, but these segments should still be in the account and accessible.

I’m CC’ing another Champion, @KatherineB, who is a segment guru. Any other insights you might be able shed some light on here?

Thanks,

@In the Inbox 

Thank you @In the Inbox. Boy do I feel like a dunce!  And there they are like you said - available via a clearly labelled button called “Inactive Segments”.  Appreciate the prompt reply.  Cheers! ~ Jim

HI @jimk 

No worries at all and glad you were able to find your segments! Let us know if you have any other questions!

@In the Inbox