New profile view

  • 19 July 2023
  • 3 replies

Badge +3

Hello, I know it’s been there for quite a while now, but I just can’t get used to the new customer profile dashboard, I really miss the old one and being able to see everything at a glance (where they signed up/how many orders/ which lists they’re in! I know you can switch over to the old view for a while longer but that will be gone soon. Is anyone else struggling with it?

3 replies

Userlevel 7
Badge +60

Hello @meetapapersandgems,

Welcome back to the Klaviyo Community!

Sorry to hear you’re not enjoying the new profile view and prefer the classic profile view, which allowed you to see the profile details at a glance. I’ll share this feedback with our product team. 

You can also share this feedback directly within the Klaviyo UI at the bottom of the new profile view. That feedback will be submitted directly to our product team to review. 

Thanks for being a part of our Klaviyo Community!


Userlevel 5
Badge +18

@meetapapersandgems you are not alone! Thanks @David To for showing us where we can leave feedback. It’s difficult to walk clients through as well. Love a good snapshot vs. tabs!

Userlevel 5
Badge +18

@meetapapersandgems @chelsgrove  SAME!!!!