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Profiles are not adding into list automatically

  • 5 January 2024
  • 1 reply
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I have integrated Klaviyo SignUp forms into my website. When someone filling the form, the profiles are creating inside Klaviyo as well as the form submission count is increasing. But that profile is not automatically adding into a certain list. I have checked the settings and there are single-opt-in enabled.

Please advise, how i can do ?

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Best answer by kaila.lawrence 9 January 2024, 19:13

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kaila.lawrence
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Hey @brian_quantm! Great first step checking for single opt-in. If you’re sure that’s true, double check you have the correct list selected in the form editor. You can check this by selecting your form button and looking in the left side menu for List to submit. Make sure the correct list is selected.

 

 

 

 

 

 

 

 

 

 

 

Let me know if that helps!

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