I am wanting to create segments based on the Product Types people order from Shopify. E.g A customer orders ‘product a’ from my Shopify store and ‘product a’ has a ‘Product Type’ of T-Shirt.
Seems like a pretty stock standard detail to pull from Shopify orders but i cannot find those metrics anywhere in Klaviyo. Am i missing something here?
Any help would be great.
Best answer by ebusiness prosView original
Hello Clayton_Smith!! If you need help with segmenting your Subscribers. Be Rest Assured, I can help you. Kindly message me by replying to this Message
Glad to see you here in the community. What I’ve done in the past for similar segmenting is target “product collection contains ___” to identify a particular type of products. You can select multiple collections if needed.
If that doesn’t solve your problem, you could also try targeting “item name contains t-shirt, tshirt, etc.”
Hopefully that helps!
@ebusiness pros I have a few set up that way but was chasing by product type in particular. I have since had an answer that involves some API reconfiguring, which looks like the only way to achieve it.
Thanks for your help.