Updating segment when someone clicks a link

  • 12 August 2023
  • 1 reply


Hi - I’m trying to add addresses to a segment when customers click a link.  But when I test myself my email is not being added to the segment.  I’m using the following: {% update_property_link 'segment_name' 'True' 'landing page url' %}  I’m updating the two fields in blue with the name of my segment and the landing page I want to direct to after.  When I send the test it directs to the landing page that I want but the segment I’ve created is not updating with my email.  Does anyone have suggestions on how to fix?

Thank you!


Best answer by David To 14 August 2023, 16:45

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Userlevel 7
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Hello @MJS23,

Welcome to the Klaviyo Community!

I think it would be helpful if you shared the segment definitions you were using. 

Also, both @smileyrox and @Dov had a great discussion on this exact same topic which I’ve included below that could be helpful in reviewing:

Are you also testing this through a live email send? Keep in mind that if this was through a preview email, Klaviyo would not recognize those properties and values needed to compile the segment. 

I hope this helps!