Why am I getting an error when I update my property links?

  • 31 March 2021
  • 3 replies

  • Anonymous
  • 0 replies

I’m trying to use property links to create segments in emails. 


I created a segment: 

properties about someone -- Shopping for --  equals -- baby -- text 


I then used the below link in an email: 

{% update_property_link 'Shopping for' ‘baby’ '’ %}


And I keep getting the below error message. Any insight is appreciated. 



Best answer by David To 21 April 2021, 18:13

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3 replies

Userlevel 5
Badge +8

Hi @Allissa,

It looks like you’re using two different types of quotation marks -- I would try the following instead:

{% update_property_link Shopping for ‘baby’ %}



Badge +3

same thing with mine. I checked the link and it is correct, but still get the same error.

Userlevel 7
Badge +60

Hey @Jeanette Mancera

Adding to @caroline’s point, can try the following steps:

  1. Copy and edit the following base code: 
    {% update_property_link 'profile_property' 'property_value' 'redirect_link' %}
  2. Then copy and paste the updated code without any extra formatting into the Link URL of that Image/Button
    {% update_property_link 'Shopping for' 'baby' '' %}
  3. Save the Image/Button. 

Sometimes, latent formatting that comes through from copy and pasting the code into a desired area may effecting how Klaviyo reads the code thus throwing an error. 


Let me know how that works!