we have recently migrated to klaviyo and a customer has contacted us to ask why her photo is suddenly appearing on her account info. without any activation / permission from her. thanks, Elain
Thank you so much for replying.
Hi
Gravatars are typically used in the Wordpress community, but it is an open standard and a free service that any website can use. The end user can always control who has access to it on gravatar.com (or disable it completely).
You can learn more about it here:
Hi Elain, that’s odd. Where is the customer seeing their account? Could you send a screenshot of where the customer would see it?
Are you using Shopify?
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