Hello,
I have a lot of customers complaining that they are landing on a 404 page of Klaviyo when being directed to my sign-up form.
They are being directed from the Instagram sticker link directly to my Klaviyo form, and are seeing attached error message:
“sorry, that page isn’t actually here.”
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/2a1bf459-1bed-4637-9316-7e90d26c7bfd.jpg)
I did get +200 submits yesterday, so for some it is showing (including myself).
How can I solve this, cause this is not a good customer experience and making me loose customers :(
Thank you!
Annelore
Best answer by Taylor Tarpley
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