Please can someone advise how we can get support from Klaviyo? Since yesterday I am having issue viewing our Analytics.. No data’s showing..
Best answer by Taylor Tarpley
View originalPlease can someone advise how we can get support from Klaviyo? Since yesterday I am having issue viewing our Analytics.. No data’s showing..
Best answer by Taylor Tarpley
View originalHi
Welcome to the Community! Sorry to hear you’re experiencing issues!
Do you mind sharing a bit more about the problem you’re experiencing? Which section of the the Analytics tab are you seeing show no data? Have you tried the following steps in troubleshooting this process?
I can see that you have posted in this topic as well - another option listed in that topic was updating their system as they had not updated in a long time.
Finally, if you can also submit a support ticket as they can do a deep dive into your account if you would like additional help. The button ‘support’ should be at the top menu bar in your account.
Thank you for sharing your question in the Community!
-Taylor
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