Hello,
I desactivate the double optin on Shopify newsletter list as you can see below but I still receive an email to confirm my subscription
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/ccf8a1d2-53f4-45fa-9762-495e51c7987c.png)
I already desactivate the double opt-in on all my list on this account and check on the email, it is from klavyio not Shopify.
I have done the same process on my other account and it works well,
Do you have an idea to help me ?
Thanks for your help
Best answer by Taylor Tarpley
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