Replies posted by KaydenRyder

3 Replies

S
Contributor IV
sarah.gContributor IV
posted in Campaigns and Flows

Why can't I see who purchased what products anymore?

You might be able to restore a non-consumable purchase, such as an upgrade to a pro version, an extra feature in a game, or a subscription:Open the app that you used to buy the item. Look for an option to restore. You might find it in the app's store, main menu, Settings menu, or Options menu. Source site

4
K
Contributor II
1 year ago
D
Contributor II
danwhite95Contributor II
asked in Campaigns and Flows

How can I rebuild a cart in a replenishment flow?

I think there is more to your problem that just having a rebuild cart key. It is unclear what would trigger a replenishment flow. Is it just part of the flow triggered by Placed order event after x amount days?Will the replenishment be for the same line items of the Placed Order event that triggered this flow?The tricky thing about it is that unlike Started Checkout, this is a brand new cart being created as opposed to an existing cart that is still pending awaiting for the user to make the purchase.You would need a custom plugin to Woocomerce to make such a thing work in conjunction with Klaviyo. The custom plugin would need to expose an endpoint that could be linked in the Klaviyo flow emails. Klaviyo would pass that endpoint the order id of the Placed Order event and then this endpoint would create a new cart with the same contents of the previous order.Does that explanation makes sense? I am not sure if such 3rd party plugin already exists or if you have the developer resources to

6
J
Contributor I
1 year ago
G
Problem Solver I
ghostlProblem Solver I
asked in Campaigns and Flows

Photos aren't appearing in cart abandonment emails

Hey, Am trying to bring in Abandoned cart data into a custom template. I created a fresh abandoned cart workflow, saved the default “Cart Items” block of code that Klaviyo generates. I switch the template and insert the block, but I cannot get product images to show for the life of me. ONE product will show an image, and the rest are blank. It’s an uncommon product so typically the entire list is missing images. 

9
B
Contributor I
9 months ago

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