Replies posted by tomgee

2 Replies

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Contributor IV
Nick_rackattackContributor IV
asked in Campaigns and Flows

Does the Conditional Split 'Contains' condition look at each option individually?

However due to the fact @Nick_rackattack still reports the issue, I believe I know the answer. That would mean Klaviyo treats it like AND.   Sorry, I had that wrong - @Nick_rackattack needs it work line AND, but it is working as OR. (Klaviyo have confirmed this too).Nick would either need to create multiple blocks, and put each brand in by itself, and use the “Zero Times” option.However, now I see a much easier solution is simply to change it from “Zero Times” to “At least once” - then simply swap the outcomes around (i.e. what is attached to the YES/NO). That way the OR statement works, can you use the much simpler UI for entering multiple brands into an OR condition. 

8
N
Contributor IV
1 year ago
N
Contributor IV
Nick_rackattackContributor IV
asked in Campaigns and Flows

Does the Conditional Split 'Contains' condition look at each option individually?

I believe the key question has not been answered here.When you enter multiple values into the “contains” field for a filter (as per original screenshot), are the “multiple values” treated in an AND or OR manner?However due to the fact @Nick_rackattack still reports the issue, I believe I know the answer. That would mean Klaviyo treats it like AND.i.e. you could achieve the same thing, by adding multiple extra AND conditions and only adding 1 Brand into each.Meaning, for that to trigger then someone has to have not bought buy from ALL of the Brands. If they have purchased  from any 1 of the brands before, then they will flow through…. not what you want.You need to setup it up with multiple OR conditions to get it to work I believe.But what a pain right, as you need to create like 20 OR conditions and Klaviyo don’t make it easy to duplicate them.I actually thought that the “multiple values into the contains field for a filter” would default to use OR… as I believe that would be the more

8
N
Contributor IV
1 year ago

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