Replies posted by Giulio Lorenzini

4 Replies

O
Contributor I
Orli TechnicalContributor I
asked in Campaigns and Flows

Currency showing as "£pound;" and not "£"

Hello @Dov , I’m experiencing a similar issue to the above, in the email preview the price shows up as <span class=money>$250.00</span> instead of just $250.00.Is there any modification I should to the bloc’s code or to Shopify in order to rectify this issue, that seems to be very common in the community?Thank you very much, Giulio

12
O
Contributor II
2 months ago
J
Problem Solver II
jmacmanProblem Solver II
asked in Campaigns and Flows

Abandoned Cart vs Checkout Started

Hi @Dov ,Thank you, all very clear.In terms of days, I’ve set 7 days for the Abandoned Cart flow using Added to Cart and 15 days for the Browse Abandonement flow.Does that look good to you?Thank you, Giulio

20
Y
Contributor I
1 month ago
J
Problem Solver II
jmacmanProblem Solver II
asked in Campaigns and Flows

Abandoned Cart vs Checkout Started

Hi @Giulio Lorenzini, Thanks for sharing this with our community. That all looks good. In addition, I would also add in “skip anyone who has been in this flow” in the last 30 days for the browse abandonment and cart abandonment (add to cart) because these flows will fire each time a user views an item or adds an item to their cart. If the user is adding multiple items this will prevent them from getting multiple emails. Aside from that, everything looks good! Thanks for being a community member. Hi @Dov ,Thank you very much for your confirmation and for the additional information.Just to understand, why shouldn’t I “skip anyone who has been in this flow” for the cart abandonment (check-out)?Thank you,Giulio

20
Y
Contributor I
1 month ago
J
Problem Solver II
jmacmanProblem Solver II
asked in Campaigns and Flows

Abandoned Cart vs Checkout Started

Hello everyone, I’ve set up 3 flows, a Browse Abandonement flow, a Cart Abandonement flow linked to the Add to Cart event, and finally a Cart Abandonement flow linked to the Checked Out Event.Since the Check Out is the event closest to a purchase and its flow is therefore the most consistent one, here are the filters that I’ve added to each (besides the one that excludes all the users who have placed an order since the flow has started):Browse Abandonement flow: filter including only users that have added to cart 0 times before the flow has started + checked out 0 times before the flow has started Cart Abandonement (Add to Cart): filter including only users that have checked out 0 times before the flow has started Cart Abandonement (Checked out): noneIs that correct?Thank you, Giulio

20
Y
Contributor I
1 month ago

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