Replies posted by niraj.aswani

1 Reply

SeanMcCProblem Solver III

posted in Lists, Segments, and Profiles

Anyone using Klevu search with Klaviyo?

Hi Sean,I am one of the co-founders at Klevu. I just saw your post here :)We believe search box is one place where the intent of a shopper is very clear and therefore if we pushed this information into Klaviyo, merchants would be able to generate personalised flows.As you would know there are many irregularities in how customers search and therefore we analyse and normalise their search queries in real-time before pushing them into Klaviyo.We send:1. What a shopper is searching for (the actual query as it was submitted, e.g. wooden teble lam)2. The results Klevu had shown to them and the number of such results including no results events3. What actually did they intend to search for with spell corrections, type ahead and other types of normalisations taken into consideration (e.g. wooden table lamp). 4. What subject they were after (e.g. lamp in the above query)5. The products the customers clicked onWe believe the above information can be useful to drive personalised subject and/or cl

1 year ago

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