Replies posted by Matt510

1 Reply

O
Contributor I
OliverContributor I
asked in Lists, Segments, and Profiles

[WooCommerce] Is there any way to see if a user is a guest or registered?

Hi @Oliver, Thank you for sharing this question with the Klaviyo community. Klaviyo does not currently receive any information from WooCommerce to distinguish between guests and registered users. One strategy to distinguish between these groups is to add them to discrete Klaviyo lists from WooCommerce, this can be done through a list upload or using our V2 Lists API (specifically the subscribe endpoint: https://developers.klaviyo.com/en/reference/subscribe). I also recommend reaching out to WooCommerce to see if you’re able to “bake in” an additional radio button at checkout to gather/tag whether a user is a guest or registered. Currently, we use a checkbox in the plug-in to determine if a user accepts marketing, but there is nothing by default that captures their registration status. If we can gather that information, then we can segment users (based on properties about someone > registration status = X) and/or set up flow filters to exclude or include users based on their status 

2
M
Contributor I
4 months ago

Most helpful members this week

Terms & ConditionsCookie settings

Links & Resources

Platforms

Partners

Useful Things

About

  • Terms and Privacy
    © 2024 Klaviyo All rights reserved. Klaviyo and the Klaviyo logo are trademarks or registered trademarks of Klaviyo, Inc. or its affiliates.