Replies posted by addison

3 Replies

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addisonProblem Solver I

asked in Integrations and Reviews

Zapier not providing email consent

Update- The green check mark can be added back by adjusting the Zapier Python script so it writes all data to 1 profile, instead of 2. (I didn’t realize it was writing to a separate profile because the profile wasn’t displayed in Klaviyo website anywhere I could find). Original Payload from Klaviyo’s support article:payload = {"profiles": [ {"email": input_data["email"]}, { "phone_number": input_data["phone_number"], "sms_consent": sms_consent }]} Updated Payload to fix:payload = {"profiles": [ {"email": input_data["email"], "$consent":["email"], "phone_number": input_data["phone_number"], "sms_consent": sms_consent}]} This fixed the issue for me! Thank you to Mokhsira from Klaviyo support for the help!

1 year ago

addisonProblem Solver I

asked in Integrations and Reviews

Zapier not providing email consent

After doing more research, I learned that the email consent is actually working, there is just no green checkmark. I tested this by setting up a new list, and sending a campaign to the list, which was successful. I figured this out from @alex.hong ‘s comment on this thread Klaviyo Needs to fix this so the green check mark shows up when consent is given via API.Hope this helps someone else.

1 year ago

lykkebylykkeContributor I

asked in Integrations and Reviews

Add/update SMS consent with zapier

@alex.hong Why are you saying passing SMS consent with Zapier is not possible considering the Zapier support article that @lykkebylykke linked to? According to this support doc it is. https://help.klaviyo.com/hc/en-us/articles/4407486310683-How-to-send-consent-to-Klaviyo-via-ZapierRight now I’m experiencing an issue were SMS consent is being sent to Klaviyo from Zapier, but email consent is not. I’m troubleshooting but confused why you said that.

1 year ago

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