Replies posted by Julian_tln

2 Replies

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acstumpf83Contributor I

asked in Sign-up Forms

Add Birthday to profile

Hi,Can anyone please help me with this flow? I did all the above and still can’t create a birthday flow. The trigger is not there. I already added the custom property to at least one contact so it should work but I can’t understand why it doesn’t. I read all the tutorials, watched all their videos and YouTube guides etc and no luck :(I spent an entire day on this and it is so frustrating. I’m still on the free plan as I want to test Klaviyo as much as I can and see if it is the right one for us before going on a paid plan. Thanks in advance! Julian

1 year ago

acstumpf83Contributor I

asked in Sign-up Forms

Add Birthday to profile

Thanks, I already sorted this out after finding those posts…it took such a big amount of research and work just to make a simple ‘Happy Birthday’ flow work. It is a bit frustrating to be honest and I’m not the only one who struggled with this apparently. Why does it happen in the first place? What contaminates the data like that as I’ve done all the correct steps like choosing a date field in the signup form and creating the Birthday property etc. The birthday value we are collecting has to be in an accepted date format I get that but then why do we have the option to collect it for example as DD/MM (that’s how I set it up in the signup form when I started because I didn’t want to collect the year just the day and month as most people won't like to share their age)?? There must be a way to avoid this I’m sure you can do something to avoid this scenario right? I’ve been pulling my hair off and nearly deleted my Klaviyo account today because of this!

1 year ago

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