Replies posted by kowkgvr

1 Reply

D
Contributor I
delonghuangContributor I
asked in Campaigns and Flows

First name not showing in automation eamil

Hi there, If there’s no name in the contact’s profile, then the parameter will leave it blank. Here’s an example of how to catch that, and insert something in the place of the first name if it’s missing: Hey {{ first_name|default:'' }}  Looks like this is what you’ve used in your email.  You see the “ at the end before the }} ? You can insert a default catch-all replacement there.  Like below:   Hey {{ first_name|default:'there' }}, I noticed you noticing me. So, if my contact hasn’t supplied me with their first name, then this will see that and say: “Hey there, I noticed you noticing me.   Let us know if that helps :) Hi Mike,We are experiencing this problem as well. However, it is odd since we have multiple klaviyo accounts which I receive the same emails.Using the same email as recipient, my first name shows in 1 account but on the other accounts don’t.Hope to hear from you. :)

8
alex.hong
2 years ago

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