Replies posted by Adam B

2 Replies

NextLevel
Contributor IV
NextLevelContributor IV
asked in Developer Group

Adding custom font does not work

Hey @NextLevel  Happy to help with your custom font! This type of error message indicates that the file cannot be downloaded due to CORS security. In which case Klaviyo is unable to access the Font on your Server thus having an issue. To resolve this CORS security issue you would need to add headers to the site to ensure that the font can be accessed successfully as described in the following guide How to add custom fonts in email templates.   When you are hosting your own fonts on your own servers, you need to enable Cross-Origin Resource Sharing with the "Access-Control-Allow-Origin" header. More on CORS can be found here https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS). Hope this helps! Thanks for being an active part of the Klaviyo Community!   Hey Stephen,Can you give an updated link to the guide you mentioned? 

3
David To
Klaviyo Employee
8 months ago
A
Contributor I
Adam BContributor I
asked in Analytics and Deliverability

How Gmail tracks unsubscribes

Thanks @Taylor Tarpley But then, if Gmail doesn’t see Klaviyo unsubscribes those don’t effect our deliverability either. Is that correct?And I also wonder what happens to those contacts and the emails sent to them, that unsubscribe via Gmail? If Kalviyo doesn’t see those unsubscribe then we keep emailing those contacts. So do we end up in the spam, or Gmail won’t deliver the emails? Thanks again, Adam

3
David To
Klaviyo Employee
1 year ago

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