Replies posted by wgsusa

5 Replies

T
Contributor I
tim_fullyContributor I
asked in Lists, Segments, and Profiles

Is it possible to supress users via api?

I understand what you are saying, but please consider from one of your customer’s perspectives…There is a valid use-case scenario where automating Suppression makes perfect sense, but maybe it does not warrant the efforts or UI clutter of Klaviyo adding more drop-downs in GUI.  Let us send JSON POST data to Klaviyo APi to existing endpoints, to expand functionality.It’s not like we cannot add another layer of code to accomplish this anyway.  It just creates extra work for the Klaviyo customer for no good reason (that I can think of).This does strike me as a very intentional design by Klaviyo that we can ONLY send JSON webhooks, but so specifically will NOT accept them…  even though it accepts roughly 10 different payload types to its APi...  🤔  We have made our work around, but unfortunately its completely excludes Klaviyo from the trigger process.  I cry.  😥

6
matthewstuckings
Problem Solver III
1 year ago
T
Contributor I
tim_fullyContributor I
asked in Lists, Segments, and Profiles

Is it possible to supress users via api?

I am struggling with this.  To be clear, you are saying that“Yes, a Klaviyo Flow CAN POST to a Klaviyo endpoint???”I have input correct api_key credentials, but I get 403 error back.  I have tried different iterations of additional information in the header.  What am I doing wrong?  

6
matthewstuckings
Problem Solver III
1 year ago
B
Contributor I
benherroContributor I
asked in Developer Group

Merging profiles via API

I see, it appears the external_id I was referring to, is the same key you were referring to $id.Just to confirm, by default is this statement true:  $id is a blank field unless otherwise used.  (for a traditional Shopify → Klaviyo integration).

7
David To
Klaviyo Employee
1 year ago
B
Contributor I
benherroContributor I
asked in Developer Group

Merging profiles via API

Is the $id key searchable via API?  We had been hoping to just use a custom property, but discovered on email, external_id, and phone_number are searchable with API.

7
David To
Klaviyo Employee
1 year ago
B
Contributor I
benherroContributor I
asked in Developer Group

Merging profiles via API

I too need this feature.We are dealing with a particular sales channel, that goes out of their way to make it hard to automate flow communications AND collect customer data.  When we make a sale through their channel, they only provide us with a buyer ID and a temporary private relay email address, which changes every time the buyer places another order from us.  So we cannot accurately know customer lifetime value, new vs returning, etc by email.  Only by a buyer ID.if either klaviyo or Shopify would give us an endpoint to merge / delete, edit, customers / profiles, we could write the logic to do this.Since Shopify also does not have an API endpoint of merging, we are stuck.  It means I can either collect zero data in klaviyo on these people, or have basically worthless data, and constantly be talking to everyone like they are new, which is definitely false a large part of the time.

7
David To
Klaviyo Employee
1 year ago

Most helpful members this week

Terms & ConditionsCookie settings

Links & Resources

Platforms

Partners

Useful Things

About

  • Terms and Privacy
    © 2024 Klaviyo All rights reserved. Klaviyo and the Klaviyo logo are trademarks or registered trademarks of Klaviyo, Inc. or its affiliates.