Topics started by Toni

1 Topic

ToniContributor I

asked in Campaigns and Flows

Consent email from multiple forms

Hi Klaviyo Team,I am encountering some challenges with setting up multiple flows for different sign-up forms that link to the same list, and I would appreciate your assistance in resolving this issue.Setup:I have two different sign-up forms: One for a discount code Another for a free PDF download Both of these forms link to the same list, which I've named "Newsletter." I have created separate flows for each form, using a filter based on $consent_form_id.Issue:When a user subscribes to one of the forms, they receive the opt-in email, and upon confirmation, the corresponding flow (e.g., the discount code flow) is triggered. I also add a custom property to the subscriber profile at this point. However, if the same user subscribes to the second form approximately 90 minutes later, the $consent_form_id updates, but the new flow is not triggered. The user does not receive the welcome message for the second form either.Additional Information:I have enabled double opt-in for both forms. For

8 months ago

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