Topics started by lncuster

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lncusterContributor I

asked in Campaigns and Flows

Smart Send Time Scheduling

Smart sent time scheduling NEVER appears to work for me. I select the day and select to use the focused time to send. But then after it is done scheduling, the day and time are COMPLETELY different. I specifically asked for the 13th. NOT the 12th. I already have an email going out on the 12th. I end up having to wait to schedule my email until the day I want it to send, which completely defeats the purpose of scheduling emails in advance. Any idea why it does this??

1 month ago

lncusterContributor I

posted in Campaigns and Flows

NEW FEATURE: Send after certain time, but THEN use time zoe

I would LOVE the scheduling feature to be a bit more granular. We have customers all over the world. But I like to send to those in the US using their local time, as open rates appear to be better. But for drops and sales, we need to schedule the email after the sale is live online. Would love to be able to, for example, tell klaviyo to start sending AFTER 7am est, but THEN send using the local time zone. Instead, I just end up manually “scheduling” the email at the time the sale is live, almost defeating the purpose of scheduling.

4 months ago

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