Topics started by kenny.porterfield

1 Topic

kenny.porterfieldContributor I

asked in Campaigns and Flows

Can I pass HTML through an event property in an API call and just use that HTML inside of an email?

We are in the process of transitioning over to Klaviyo, and to migrate our transactional emails we want to make an API call that sends an already formatted chunk HTML with all of the order information in it with the API call and then use that chunk of HTML in the email. When I’ve tried testing this out, it just prints all the HTML and treats it as text. I’ve been looking for a solution or a workaround. This is a temporary setup for us, later on in the year we will plan on changing how it’s set up to adhere to best practices for Klaviyo but are in the process of changing our e-commerce store right now so wanted to do this to save time and get transactional emails migrated to Klaviyo. It seems like it should be a pretty straightforward and simple thing to do, something you should be able to do in Klaviyo, but I’m having trouble finding examples of this being done successfully. Are there any official or unofficial solutions to just inserting HTML into an email that’s coming from an event

2 months ago

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