Topics started by web365

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web365Contributor I

asked in Lists, Segments, and Profiles

Segments and tags?

First I'm not native in English :) I'm coming from Active Campaign and find Klaviyo a bit confusing as a beginner here. I'll try to explain what I need and what my challenges are.In AC I had the option to add tags to people either on signup (forms) or manually, based on the tags they went into automation (flows). I'll try to explain my setup in AC and hopefully, someone here gets it and can point me in the right direction. In AC I had a setup for new clients (webdesign business) where I added a new client manually and added tags to them based on the services have with me. The whole idea was to send them into automation where they based on the tags got some info/education about the service they bought. Say I have 6 services, now I add the client to a list (new_clients) and add 3 services to them with tags, then they go into automation where all 6 services have 3-5 emails. Because of the tags, the automation check (split) if they have the tag for service 1, if no, (skip) and go to nex

3 years ago

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