Topics started by Simon-Cigoire

1 Topic

Simon-CigoireContributor I

asked in Sign-up Forms

Adjusting Klaviyo Popup and Teaser Visibility on Mobile Devices

I'm encountering an issue with the Klaviyo popup and teaser functionality on my website. On desktop devices, everything works as expected: the popup appears after a set delay, and the teaser is visible before and after the popup is closed. However, on mobile devices, I would like to adjust the behavior. Specifically, I do not want the popup to appear automatically on mobile. Instead, I only want the teaser to be visible. The popup should only appear if a user interacts with the teaser.Currently, the teaser disappears on mobile as if the popup is going to appear (due to a Klaviyo setting to display the form after 7 seconds). Despite trying various CSS and JavaScript modifications to prevent this and to keep the teaser visible without triggering the popup automatically, I haven't been successful.Could you provide guidance or a solution on how to prevent the popup from auto-appearing on mobile devices while keeping the teaser visible and interactive, allowing the popup to appear only upon

1 month ago

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