Topics started by Kirsty Robson

1 Topic

Kirsty RobsonContributor I

asked in Accounts and Settings

New sender requirements — help!

We keep receiving messages from Klaviyo that we need to do the following steps;Branded Sending Domain Aligned Domain DMARC Setup I had asked our IT support company to look into it for us February and the response I go was It's slightly misleading because it makes it sound like you must setup branded sending domains when you are sending to Google and Yahoo. But in reality, the current senders (Klaviyo and Shopify) have to setup these authentications since you are not using branded sending domains, and I suspect they had done so ages ago.The only case you must set branded sending up if you are impersonating gmail.com addresses but that's not the case for you. I can confirm, no action is needed.I can only speculate but it's likely that lot of Klaviyo's customers are using the branded domain feature but might've not set them up correctly at the time so they want to make sure that everyone is setup properly. They are probably doing this to prevent customers contacting them about emails goi

1 month ago

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