Topics started by Noah Susong

1 Topic

Noah SusongContributor I

asked in Lists, Segments, and Profiles

List import/segmentation struggle

Hey Klaviyo crew, this might be a bit of a long one so hopefully I can get my point across as best as possible. So, I am managing a new list for a client that recently switched over from SquareSpace to Shopify (Literally within the past week). The list contains about 1600 people and the client had manually imported it from SS. The problem I am having is that many people in the list are under a “Not subscribed” metric but they are on the main list. So something I did was head into Shopify to segment customers who’s email_subscription_status = Subscribed. What I am getting is a list of a little over 1200 people who are SUBSCRIBED. My question is, should I export this list as a CSV and import it into Klaviyo and build the list from there or continue using the “Main List” with the 1600 users explained earlier even though some are “not subscribed” and some have also unsubscribed. I’m just having trouble getting everything correctly configured because all of my segments (Like x days engage

1 month ago

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