Topics started by zyzl91
Hello,I´m doing a few tests with the flows, I noticed that the tracking number it´s not shown at the customer email, I already placed a order and the provider already send the product with the tracking number.In orders of shopify the same, the tracking number it´s there, but i don´t know why I can not see it in the email.Can someone help me?Thanks!
Hi,Today I made a sale by myself in my store, but I realized that I didn´t receive the email from Klaviyo, I received it from Shopify automatic email. All the Order Confirmation flow are live, I don´t know why I didn´t received it from Klaviyo.And also, on the address details it only shows the first row of the adress, I can only see the street name, I can not see the rest of the number and flat number.Can someone help me, please?Thanks!
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