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D
Contributor I
db_helixContributor I
asked in Developer Group

No double opt-in emails sent when attempting to subscribe profiles via Lists API v2

I am using Lists v2 API to subscribe new emails to a Klaviyo list with double opt-in enabled. The emails are captured via a custom (non-Klaviyo) form. The call is in node.js and looks similar to this: const listUrl = `https://a.klaviyo.com/api/v2/list/${listId}/subscribe`;const data = { api_key: this.tokens.privateToken, profiles: [ { { email: profile.email } }, ], };const response = await fetch(listUrl, { method: "post", body: JSON.stringify(data), headers: { "Content-Type": "application/json" },}); I can see the new profiles being added in the “Profiles” section of the dashboard. However none of the profiles receive the initial email for double opt-in. I also checked the spam folder(s).  Any guidance on where to look for troubleshooting this issue will be appreciated.  Sidenote in case it is related: during my tests I tried to send emails manually via Messages screen to some of those recipients and all of them Soft bounced. I stopped trying after

3
T
Contributor I
1 year ago

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