Topics started by Digimatic

4 Topics

Digimatic
Partner - Platinum
DigimaticPartner - Platinum
asked in Developer Group

Replacement for v1/v2 "timeline" endpoint in v3?

I need to show events for the last X days for a given customer on a separate screen through an integration.  I’m currently using the v1/v2 “timeline” endpoint and it works great, but of course it’s going to be deprecated soon.I can get all events for a specific profile using getEvents and a filter, but it doesn’t include the metric name.  If I “include” the metric, it just gives me the metric ID, not the name.  The only way I can see to do it at the moment is to make a call to get a list of all metrics first to act as a lookup, but that feels really inefficient and messy given how cleanly it works today with v1/v2.I thought some combination of “include” and sparse fieldsets would let me pull in the metric name, but it doesn’t seem to work that way, or else I’m doing something wrong.  I can only ever get the ID with includes.I’ve found posts from 3+ months ago saying a replacement for “timeline” is being worked on, but nothing since.  Am I missing something?  Or do I truly need to just

2
D
Active Contributor I
9 months ago
Digimatic
Partner - Platinum
DigimaticPartner - Platinum
asked in Developer Group

When to use phone_number attribute versus $phone_number property?

I’m working on migrating to the new API and noticed that when I use the server-side profile create(POST) or update(PATCH) and put “phone_number” as an attribute, I get back “Error: Conflict” if that phone number already exists in my Klaviyo account.  However, if I instead put the phone number in the properties list as “$phone_number”, it updates the phone number just fine and allows duplicates.I’m inclined to use the latter since the e-commerce platform I’m integrating DOES allow duplicate phone numbers, but I want to make sure I’m not missing something or this isn’t going to be “fixed” down the road to start throwing errors.I guess broadly, what’s the difference between using attributes versus the “$” prefixed versions in properties?  There seems to be similar behavior for the “email” attribute versus “$email” property.Edit: Actually, a bigger issue is that on the old API, I could update $email and $phone_number properties by just posting with a profile ID and nothing in the payload e

5
Brian Turcotte
Community Manager
10 months ago
Digimatic
Partner - Platinum
DigimaticPartner - Platinum
asked in Developer Group

Why is the Update Profile API call converting single item list to a string?

I recently made a change to our integration to use the “Update Profile” (https://a.klaviyo.com/api/v1/person/{person_id}) endpoint instead of the “Identify” endpoint to update customer properties.When using Identify, I could have a property called “Club” that was a list of clubs they were a member of and if they’re only in one club, the value would be...["My Club"]Now with the Update Profile endpoint, it instead sets the value toMy ClubIf I have more than one item in the list, it works as expected and sets it to["My Club","My Other Club"]But for single item lists, it converts it to a string.  This is breaking my segments that were looking for things contained in a list, which worked fine with Identify.  I’m passing the exact same arguments to the profile endpoint and getting different results.Is there a way to force this property to be a “list” with one item in it?

1
Taylor Tarpley
Community Manager
1 year ago
Digimatic
Partner - Platinum
DigimaticPartner - Platinum
asked in Developer Group

Set Custom Property To Null/Blank or Remove It

Using the node-klaviyo library making a call to the “identify” endpoint, if a custom property already exists on a profile with a value and I want to remove that property, or set it to blank/null if I have to, how do I do that?  I’ve tried passing in null or empty string and the existing value remains unchanged.The use case here is a subscription club level, so someone signs up for “Gold Level” and we set a custom property for Club: “Gold Level”, but then they cancel the club, so now we want to set the club to blank/null or remove the property so they’re not in segments checking for club level.The only thing I’ve found that kinda works is setting it equal to an empty array.  I feel like that’s going to cause me some grief down the road, so I’m hoping there’s a better way.  Help?

4
Digimatic
Partner - Platinum
2 years ago

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