Topics started by Cindy

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CindyContributor I

asked in Campaigns and Flows

Why is My Browse abandonment message sending 5 times in a row?

*EDIT* Browse abandonment email sent 5 times in a row I have been trying to test out this flow before it goes live using my personal email and I viewed 5 items on my store. When the time comes, I received 5 emails in a row, each with a different product that I viewed. I have tried applying “Has not been in flow in the last X days” and “Received email zero times in the last X days where subject equals Y” but it’s still not working. How can I solve this problem and make sure that only one email is sent out to my customer even though my customer would most probably view more than one product at a time? Here’s my trigger and flow filter for your reference.

10 months ago

CindyContributor I

asked in Campaigns and Flows

Is there a way to create unique discount code for one product only in one email?

Hi guys, I’m currently trying to create a browse abandonment flow and I was wondering if there’s a way I can create unique discount code specifically for the customer’s viewed product only? For instance:A customer viewed a product and abandoned the site and triggered the flow. I would like to send him a special 5% discount that is ONLY APPLICABLE for the product he viewed, and the discount only lasts for 3 days. If there’s a way, would I need to manually create unique coupon for each customer who is in the browse abandonment flow? Any help would be much appreciated. Thanks. Cheers.

1 year ago

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