Topics started by Tbax

1 Topic

TbaxContributor I

asked in Analytics and Deliverability

Setting Up Add To Cart Metric to Show All Products

I’m trying to get the Add To Cart Metric working for my Shopify site (https://bigdill.com) so I can setup a true Abandoned Cart flow vs Abandoned Checkout that is native in Klaviyo. I followed the instructions listed in the Klaviyo FAQ regarding setting up the Add to Cart Metric in Shopify and got it working but is only sending over one product at a time instead of all the items in the cart. Ideally we want to send one abaonded cart email with the entire contents vs an email that just displays one item. A few years back I worked with Klaviyo on this for a different site and was provided with the below code, but don’t quite remember how to set it up. So far I’ve tried adding it to the bottom of our product.liquid page, theme.liquid page, and even tried adding to GTM as a new custom html tag. I’m not sure if my error is needing to change something in the code below for my new site or placing it in the wrong locaiton in the code/GTM. I’m also open to any ways of using the Klaviyo Add to C

1 year ago

New Topic Guidelines

If you’ve already contacted the Klaviyo Support Team about this issue, please wait for a response and check your spam inbox for an email before posting in the Community.

Keep your private information private. That means, leave out information such as email address, links to account, private API key, customer info, etc. out of your posts.

Collaborate and discuss ideas in a positive and respectful manner. We are all here to learn and work together.

Promotion of other products/services should be relevant to the original post. The product/service should directly assist the community member with their issue.

Include as much detail as you can in your posts where applicable. The more information (integration, error message, screenshot, etc.) you include, the easier other Community members can assist or add to your discussion.

Starting a discussion or writing a feature request? Let people know how they can join in or provide feedback! Are you looking for others to share their thoughts, recommendations, examples, etc? Be as specific as you can where applicable.

Most helpful members this week

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

Links & Resources

Klaviyo.com
Log in to Klaviyo
Klaviyo Blog
Help Center
Marketing resources
Live training

Platforms

Klaviyo for Shopify
Klaviyo for Shopify Plus
Klaviyo for BigCommerce
Klaviyo for Commerce Cloud
Klaviyo for Magento
Klaviyo for WooCommerce
Direct Integrations

Partners

Klaviyo Partner Programs
Agency Partner Directory
Integrations Library

Useful Things

COVID-19 Insights
Events
Email Template Builder
API Docs
Get Help

About

Who We Are
Newsroom
Careers
Engineering Blog
Design Blog
Contact Us