Topics started by Logan SB

1 Topic

L
Contributor I
Logan SBContributor I
asked in Campaigns and Flows

"AfterShip Returns" and Klaviyo integration

Hi there,My business is a clothing subscription box service. Customers pay a styling fee,  and we send clothes out to them to try on, decide what they’re keeping, and send the rest back. Then, we charge them for whatever they’ve decided to keep. The fact that items aren’t paid for when they go out in a delivery has made a lot of our workflows/automation very complicated. We’re currently trying to figure out:We have a flow set to send an email to customers the day their package is delivered (to them) that reminds them they have 5 days to try on their things and get their returns back in the mail to us. They’ll be using a prepaid return label that comes in their box. 4 days after their box arrives, that same flow is set to remind them to have anything they’re returning in the mail be “tomorrow.” Will Klaviyo communicate with AfterShip Returns about that prepaid return label?Specifically, can we set a Conditional Split in Klaviyo to remove anyone who has already used their prepaid label f

4
L
Contributor I
1 year ago

Most helpful members this week

Terms & ConditionsCookie settings

Links & Resources

Platforms

Partners

Useful Things

About

  • Terms and Privacy
    © 2024 Klaviyo All rights reserved. Klaviyo and the Klaviyo logo are trademarks or registered trademarks of Klaviyo, Inc. or its affiliates.