Topics started by VincenzoGTJ

1 Topic

V
Contributor I
VincenzoGTJContributor I
asked in Analytics and Deliverability

Unable to See Klaviyo Form Submissions Events in Google Analytics / Shopify

Hello,we run a Shopify shop with native integration with Google Analytics. I added the script for tracking Klaviyo events in theme.liquid as follows:<script>window.addEventListener("klaviyoForms", function(e) { if (e.detail.type == 'open' || e.detail.type == 'embedOpen') { ga('send', 'event', 'Klaviyo form', 'form_open', e.detail.formId, {nonInteraction: true}); } if (e.detail.type == 'submit') { ga('send', 'event', 'Klaviyo form', 'form_submit', e.detail.formId); } if (e.detail.type == 'close') { ga('send', 'event', 'Klaviyo form', 'form_close', e.detail.formId, , {nonInteraction: true}); }});</script>When I try to test whether the events are coming through via Google Analytics Real time Events, I see nothing coming from Klaviyo.I can’t figure out whether something is blocking the event send. Context: Shopify (non plus)  in theme.liquid: Segment script GTM script  Clarity script Anyone could possibly point out a direction to solve the issue? Thanks

3
J
Contributor I
1 year ago

Most helpful members this week

Terms & ConditionsCookie settings

Links & Resources

Platforms

Partners

Useful Things

About

  • Terms and Privacy
    © 2024 Klaviyo All rights reserved. Klaviyo and the Klaviyo logo are trademarks or registered trademarks of Klaviyo, Inc. or its affiliates.