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Question

Login crossover between Partners and Klaviyo accounts

  • February 13, 2026
  • 1 reply
  • 2 views

I recently joined Partners and set up my login for the account. The first time I logged into my regular account to manage client work, it kicked me out for a wrong password. I reset it, then got kicked out my Partner account for wrong password. And so on… I thought the two were completely separate?

1 reply

Byrne C
Community Manager
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  • Community Manager
  • February 17, 2026

Hi ​@NicolaP,

I’d recommend reaching out to our support team at Klaviyo.com/support, and they can help look into this login issue for you. That’s likely going to be the quickest way for this problem to be resolved, but don’t hesitate to ask if you have any additional questions!