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Hi,

 

We have custom form with file upload. Where we ask for ID proof.

 

Is there a way to send the ID proof to Klaviyo?

 

Thank you

 

Mel.

 

Hey @Mel 

So as of now Klaviyo does not provide a way to send file attachments to or from Klaviyo. I have added your feature request to our product board for future review.


Hey @stephen.trumble 

 

Thank you for taking your time to respond to my question.

 

do you mean a photo of their ID?

Yes photo of their ID in png,pdf,jpg form. Like below

 

We are sending the user details to a List/segment in Klaviyo once they click sign up.

 

So I was wondering if there was a way to send the uploaded doscument as well.

 

Thank you

 

Mel


Hey @Mel 

Thank you so much for coming back to the Klaviyo Community for help with this!

When you say you are asking for proof of ID through a file upload on a form, do you mean a photo of their ID? The Klaviyo development team has a product feature request in the que to evaluate the ability to upload files through a form to Klaviyo, but at this time is not possible. I will add your request to the open ticket for this and will update this thread if there is any news. 

Thank you so much for being an active member of the Klaviyo Community and look forward to continued collaboration! 


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