Hi @Taylor Tarpley , thanks - that’s a good point, however I just tried opening a new incognito mode window and visiting the site, and without touching the mouse or any other activity, the teaser displays after the 5 second delay, but then almost instantly the popup displays. I’ll reach out to support so they can take a look. Thanks again!
Hi @wernstrom,
As always, thanks for your feedback! Happy to hear you’ve had the opportunity to use our Form Teaser feature more.
There aren’t any open bugs about this particular part of the form teaser that I’m aware of, however, to clarify, do you mean to say that after the form teaser was closed initially in Incognito mode, that it would again open if a user scrolled on the website vs. purposefully clicking the teaser to open the form again?
From my experience, often times, when a form is showing multiple times per session, it's because there is something blocking the klaviyo cookie. Since you’re testing this in Incognito mode that doesn’t record cookies, there is no log stored indicating that the form has already been displayed, and thus it can continue to re-display and possibly function in this way.
However, if you want further confirmation and explanation on what exactly is happening, I would reach out to our awesome support team as they are able to look and test feature functionality further.
Thanks for your participation in the Community!
-Taylor