Is there a way for Klaviyo to Age Gating my SMS messages?

  • 25 January 2022
  • 3 replies

Badge +3

Hi there,

We are a winery and need to have an age gate to opt-in to our SMS messages. Does anyone know of an SMS provider who integrates with Klaviyo and can provide an age-gate?

Thank you!


Best answer by Taylor Tarpley 26 January 2022, 20:30

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3 replies

Badge +3

Hi Taylor,

Thank you for the update. I will go ahead and reach out to Justuno. :)

Userlevel 7
Badge +60

Hi again @WWVintners


Upon conversing more with my colleagues, I can confirm that you will need to use a third-party application to age-gate your website and the Klaviyo multi-step form will not be a suitable process to age-gate your SMS



Userlevel 7
Badge +60

Hi @WWVintners


Thanks for sharing your question with us! Can definitely understand wanting to to age-gate your messages to prevent anyone underage from receiving your messages, especially because SMS messages are more heavily filtrated for compliance. 


I would definitely recommend, using a third-party service to age-gate, not only who receives your SMS messages, but also your website, like Juno. However, to age-gate your SMS, you could create a mult-step signup form to collect users’ phone numbers. The first step of the form can ask the user if they are 21+ with an email/sms field before they proceed any further. You can add a hidden profile property  to the "yes", to add a property to the user’s profile that will attach with the value  "over 21 = yes". The ‘No’ button can essentially close out of the form and/or apply a hidden input of "over 21 = no".


I’d still suggest looking into the third-party age-gate application mentioned before, and of course reaching out to your legal team or lawyers as Klaviyo cannot give official legal council. 


Thank you for your participation in the Community!