Is there a way for Klaviyo to Age Gating my SMS messages?

  • 25 January 2022
  • 3 replies

Badge +3

Hi there,

We are a winery and need to have an age gate to opt-in to our SMS messages. Does anyone know of an SMS provider who integrates with Klaviyo and can provide an age-gate?

Thank you!


Best answer by Taylor Tarpley 26 January 2022, 20:30

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3 replies

Userlevel 7
Badge +60

Hi @WWVintners


Thanks for sharing your question with us! Can definitely understand wanting to to age-gate your messages to prevent anyone underage from receiving your messages, especially because SMS messages are more heavily filtrated for compliance. 


I would definitely recommend, using a third-party service to age-gate, not only who receives your SMS messages, but also your website, like Juno. However, to age-gate your SMS, you could create a mult-step signup form to collect users’ phone numbers. The first step of the form can ask the user if they are 21+ with an email/sms field before they proceed any further. You can add a hidden profile property  to the "yes", to add a property to the user’s profile that will attach with the value  "over 21 = yes". The ‘No’ button can essentially close out of the form and/or apply a hidden input of "over 21 = no".


I’d still suggest looking into the third-party age-gate application mentioned before, and of course reaching out to your legal team or lawyers as Klaviyo cannot give official legal council. 


Thank you for your participation in the Community! 


Userlevel 7
Badge +60

Hi again @WWVintners


Upon conversing more with my colleagues, I can confirm that you will need to use a third-party application to age-gate your website and the Klaviyo multi-step form will not be a suitable process to age-gate your SMS



Badge +3

Hi Taylor,

Thank you for the update. I will go ahead and reach out to Justuno. :)