Maybe I just have brain fry but I’m not understanding how pricing for SMS works…
- I see it says send up to 150 sms messages - does that mean 150 in total? So if I have 400 profiles and I send 1 sms mssg - I’m way over the 150 limit just with one sms send?
- I see the $20 plan (500 subs) says you can send up to 150. Not sure what this means price-wise? What happens when you need more than 150?
Is it just me, or is it very unclear from the pricing info on the billing/pricing pages?
Thanks in advance for any help with this!
Best answer by stephen.trumbleView original
I’m so glad to have helped, hope to see you again in the community again!
That’s an awesome and detailed reply! Thank you so much! I totally understand now! 🙏🏻
Thanks for reaching out to the community for clarification on billing for SMS. Hope to help clear up your questions!
2. The $20 plan with up to 500 active profiles is an email plan and does not impact your SMS plan. SMS is an add on feature separate from email. All accounts are given 150 SMS message credits for free to try it out and grow their business through SMS marketing per billing cycle. If you need more than 150 SMS message credits per billing cycle you can manually update your SMS plan from your Klaviyo Account settings or set up auto-upgrade.
Hope this helps clarify!