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Hello, 

Is there anyway I can restore my paid account back as I accidentally downgraded it to basic. I just paid $20 last Aug 5 (AU Timezone).

 

Can someone from Klaviyo Support assist me. 

 

 

@mystica highly recommend Klayvio chat! They are very responsive.

Hi @mystica, 

 

I agree that chat is a great advantage of paid Klaviyo support as  @chelsgrove mentioned!

 

However, if you have  downgraded to a free plan and want to restore to a paying plan, you can do that in your account without the help of of support by following the steps in our documentation here! 

 

Thanks for participating in the Community!

-Taylor 

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