Hi Klaviyo Community,
I'm the founder of a digital marketing agency that has traditionally focused on paid media and creative services. We're now expanding to include a retention practice and are planning to use Klaviyo for our clients.
I have a question about getting access to client accounts. I’ve reviewed the documentation and understand that access can be granted via shared logins or by adding individual team members to the client's account. However, this process seems cumbersome, especially when team changes occur.
In the paid search realm, platforms like Google and Meta provide agency logins, where the agency manages access for its team without involving the client each time a change is needed. Shopify Partners operates similarly.
Does Klaviyo offer a similar agency management tool that allows an agency to manage team access to client accounts without needing the client's intervention for every user addition or removal? If not, how do other agencies efficiently handle this?
Thanks in advance!